How Do I Reach Verizon Customer Service

Verizon Phone Number

Call Verizon customer service faster with GetHuman

Electric current Wait: 10 mins (6m avg)

Hours: Monday-Fri 8am-1am, Saturday 8am-10pm, Sun 8am-10pm EST; best time to telephone call: 2:45pm

Get targeted help: Tell the states the issue and so we get you lot to correct rep, offer relevant tips, reminders & follow-up!

Get to a live person fastest: Press i for client service, press 2 to sign up for new service

If you lot notice yourself lost or frustrated, we partner with a California-based practiced aid company to provide you with tech support 24/7. Enjoy a $1 1-week trial membership and get assistance from a live good now. Click to learn more.

Reasons customers similar yous called recently

I have a picayune Verizon Flip phone I use for Emergency Only & Some How Face Book Got My...

I take two phones. Employ one off my mobile hotspot only. I had the ** dollar plan and I c...

I demand to speak someone in person on the phone about my pecker.

Looking to merge Disney Hulu ESPN**Where tin I find a detailed verizon beak - can't fi...

Want to make sure my account has been closed*Ron Jones *** *** ****

Cracked front screen. Do we accept insurance? Acct.* *********-*****

Phone call Verizon customer service to get a replacement for the router

Adding a line to my existing account*port in

I need aid unlocking a phone I bought at Verizon.

I received a creditor find that I owe you $***.** on business relationship ********** I know I paid...

Locked out of account

Verizon customer for years.. located in pahrump Nevada now.*At that place is no no no phone se...

I need an one-time cable removed.

My mother had a verizon wireless acount, she is deceased and I desire the account deleted...

I am checking that ***-***-**** Has global pass on the account

See more recent reasons for calling

Assist me with my issue

How to call Verizon

Our Editor's Notes on Verizon's Phone-Based Client Care

Verizon is a telecommunication visitor that offers wireless and telephone services, Internet access, and television streaming to abode and business customers. With over 153 million mobile customers in the United states, information technology is non surprising that Verizon has developed a robust phone-based customer service system.

Why Do People Call Verizon Customer Service?

People make calls to Verizon for many reasons, including:

Purchasing new wireless or mobile services and devices.
Upgrading, irresolute or canceling plans.
Technical support and issues with service quality.
Questions nearly services.
Changes in customer information, such as contact data or client names.
Questions almost bills.
Requesting payment arrangements.

Calling Verizon Customer Service

At that place are several means for customers to connect with Verizon by phone:

Call ane of Verizon's price-free numbers: Customers should be aware that in that location are different phone numbers for prepaid and postpaid customers.
Punch *611 from a Verizon telephone.
Asking a telephone call-dorsum from Verizon'due south website. Call-dorsum appointments tin can be set via the website likewise, providing additional consumer convenience.

Calls made from a device or number recognized by Verizon are answered by an automatic vocalism system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, live customer help is bachelor Mon through Friday from vii am - 9 pm and weekends from 8 am - 9 pm. All hours are in local fourth dimension.

Verizon also offers a dedicated customer service middle for current customers who have disabilities. The Verizon Wireless National Accessibility Customer Service Center takes calls Mon through Fri from eight:30 am to 5:thirty pm eastern time.

Verizon Phone-Based Customer Service

Many consumers prefer to speak to a live person when making a purchase, request a question or attempting to resolve a trouble. Verizon's voicemail system will ask questions about the reason for the telephone call: "Yeah" or "no" answers direct the call to the advisable customer service department.

Callers who desire to speak to a representative directly and don't want to bother with the menu can hit "0" at each prompt. Eventually, a representative volition get on the line. Verizon maintains both standard call centers in many parts of the country, as well as a network of home-based support representatives.

How Do Customers Feel About Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people have had satisfactory experiences with Verizon phone representatives while other customers are less happy with the service they received.

One surface area of frustration for some Verizon customers has been getting accurate information regarding when an area outage will be resolved. This tin can be a significant issue in areas affected by bad weather or 5G tower upgrades.

However, many consumers report positive experiences, including customer service representatives who were willing to stay on the telephone with a caller as long as information technology took to resolve complex issues.

Notable Cases

1 instance that caught some media attending involved what appeared to exist the theft of a telephone after it was shipped from Verizon to the customer. The client received an empty box that appeared to have been tampered with by a phone thief.

Phone calls to Verizon were ineffective at getting the telephone replaced. Verizon phone representatives blamed the shipping company and the shipping company told the client to ask Verizon for help. Despite several client service representatives telling the client that someone would address the issue, it took a third-party intervention to resolve the situation and get the client a new phone.

What Issues Can Verizon Customers Resolve Over the Phone?

Nearly consumer problems tin be resolved by Verizon feel representatives via a telephone conversation. These issues include:

Billing questions, including researching and removing erroneous charges
Changing plans and services to conform customer needs
Selecting and upgrading devices
Addressing possible technical problems with devices or phone service
Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a phone telephone call, however, a Verizon customer service specialist can often advise you about the steps you can take to address the issue. If your device or equipment is malfunctioning or broken, for example, you'll demand to bring the device to a store, return information technology by mail to Verizon, or schedule a technician visit.

Unresolved Issues With Verizon Telephone Customer Service

While Verizon'due south customer experience representatives are generally effective at addressing mutual complaints and issues, not all callers will be satisfied with the level of service received. If you are unable to resolve your effect with Verizon over the phone, consider taking ane or more than of the following steps:

Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service bug via text is that you may take an easier time communicating your state of affairs to the representative. You'll also have a record of the communication that could come up in handy later.
Call customer service again and speak to a dissimilar representative. Representatives are individuals and some may be better able to understand and address your concerns.
Visit a Verizon store. Talking to a Verizon representative in person may exist more effective than phone communication. In addition, store personnel can inspect and, in some cases, service your device or devices.

Customer Number 888-910-4366 - by the Numbers

Phone number to dial 888-910-4366

Call-dorsum available Aye

Phone call picked up by a real person Yeah

Section you're calling Customer Service

Call center hours Mon-Friday 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST

Best fourth dimension to dial two:45pm

Navigate phone maze to a human being Press 1 for customer service, press 2 to sign up for new service

Average wait

Current wait 10

Rank (amongst phone numbers) i

Rank (overall) 1

Alternating methods phone, chat, twitter, spider web

Quality of advice l%

Quality of help 65%

Client votes 5,733

Information terminal updated Sun Mar 20 2022 ten:00:00 GMT+0000 (Coordinated Universal Fourth dimension)

Verizon'due south Best Cost-Free/800 Customer Telephone Number

This is Verizon'south all-time telephone number, the real-time current wait on agree and tools for skipping right through those telephone lines to get right to a Verizon agent. This telephone number is Verizon's All-time Phone Number because 49,122 customers like y'all used this contact information over the final 18 months and gave us feedback. Mutual problems addressed by the customer care unit of measurement that answers calls to 888-910-4366 include Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service and other customer service problems. The Verizon call middle that you telephone call into has employees from North Carolin, Iowa, India and is open Mon-Friday 8am-1am, Sat 8am-10pm, Lord's day 8am-10pm EST according to customers. In total, Verizon has 9 phone numbers. It's non always clear what is the all-time way to talk to Verizon representatives, and then we started compiling this information built from suggestions from the customer community. Please continue sharing your experiences so we tin continue to improve this free resource.

Contacting Verizon - past phone or otherwise

While 888-910-4366 is Verizon'south best price-gratis number, there are 12 total ways to get in touch with them. The next best way to talk to their customer back up team , according to other Verizon customers, is by calling their 800-538-2686 phone number for their New Wireless Customers department. Likewise calling, the next favorite option for customers looking for aid is via 800-538-2686 for New Wireless Customers. If you think this data is inaccurate or know of other ways to contact Verizon delight permit us know and so we can share with other customers. And yous can click here if you want to compare all the contact information we've gathered for Verizon.

What is GetHuman's Human relationship to Verizon?

In short, the two companies are non related. GetHuman builds gratis tools and shares data amongst customers of companies like Verizon. For large companies that includes tools such as our GetHuman Phone, which allows you to phone call a company but skip the office where you expect on the line listening to their call technology music. We've created these shortcuts and apps to try to assist customers like you lot (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you lot go on sharing it with your friends and loved ones, we'll keep doing it.

Help from a Alive Person

Nosotros partner with a Us-based visitor with live tech support experts available 24/7. Have advantage of a $1 one-week trial membership and conversation with an proficient now.

Chat With A Help Expert

Verizon Contact Info

More Company Telephone Numbers

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, alive person you tin talk to about comparing the diverse TV, cable, Cyberspace and phone plans in your area- somebody who can compare the best deals across telecom providers. So nosotros created a free concierge service y'all can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers

Source: https://gethuman.com/phone-number/Verizon

Posted by: chenaultanneized.blogspot.com